https://community.arlo.com/t5/Arlo-Pro/VMB3000-My-arlo-base-will-not-connect/m-p/1666410#M51314 <P>I connected the ethernet cable to my arlo base ,then I turned the power on. I waited for 2 green light to came on the power light and the internet connection. I went to the arlo app on my phone to search for the base and it will not find the base. I did move the base from one home to another and changed my arlo connection username account to a new one I am not sure if this is the problem since this base was previously used under another username account?</P> <P>&nbsp;</P> <P>Thanks</P> Mon, 07 Jan 2019 19:09:45 GMT kd8yvc 2019-01-07T19:09:45Z https://community.arlo.com/t5/Arlo-Pro/VMB3000-My-arlo-base-will-not-connect/m-p/1666410#M51314 <P>I connected the ethernet cable to my arlo base ,then I turned the power on. I waited for 2 green light to came on the power light and the internet connection. I went to the arlo app on my phone to search for the base and it will not find the base. I did move the base from one home to another and changed my arlo connection username account to a new one I am not sure if this is the problem since this base was previously used under another username account?</P> <P>&nbsp;</P> <P>Thanks</P> Mon, 07 Jan 2019 19:09:45 GMT https://community.arlo.com/t5/Arlo-Pro/VMB3000-My-arlo-base-will-not-connect/m-p/1666410#M51314 kd8yvc 2019-01-07T19:09:45Z https://community.arlo.com/t5/Arlo-Pro/VMB3000-My-arlo-base-will-not-connect/m-p/1666423#M51318 <P>The original owner must remove all devices from his account under Settings, MyDevices. Then you can claim the base.</P> Mon, 07 Jan 2019 19:10:00 GMT https://community.arlo.com/t5/Arlo-Pro/VMB3000-My-arlo-base-will-not-connect/m-p/1666423#M51318 jguerdat 2019-01-07T19:10:00Z