topic Arlo Pro Won't Charge in Arlo Pro

Arlo Pro Won't Charge

deedom — Sat, 05 Jan 2019 06:22:09 GMT

I have 4 Alro Pro cameras and once they are low on battery i typically take them down and plug them into the wall until they are charged up.

One of my cameras stays at 0% no matter how long I charge the battery - I've only had these long enough for a handful of charges... is this battery toast? Am i doing something wrong? I'm using the cable/charger that came with the set.

Thanks

Re: Arlo Pro Won't Charge

Streak2 — Sat, 05 Jan 2019 06:35:48 GMT

See here

https://kb.arlo.com/000059145/My-Arlo-Pro-or-Arlo-Pro-2-camera-battery-isn-t-charging-what-do-I-do

Re: Arlo Pro Won't Charge

deedom — Sat, 05 Jan 2019 06:45:35 GMT

Thanks -

I've already tried most of this, the arlo app shows the charging icon but it stays at 0%. I'll move step 7 and I'll take down another camera and swap batteries to try and narrow down the problem further.

Re: Arlo Pro Won't Charge

jguerdat — Sat, 05 Jan 2019 15:35:56 GMT

To preven future issues, charge the battery when you get the low battery warning (15%) email instead of depleting further.