topic Batteries Will Not Charge in Arlo Pro

Batteries Will Not Charge

Smadams — Wed, 02 Jan 2019 22:17:46 GMT

I am using the exact chargers that came with cameras, will not charge it says see kb something this is now happening to all my arles I have 8 I'm sick of this , these cameras are expensive it's always something with these

Batteries Will Not Charge

Streak2 — Wed, 02 Jan 2019 22:18:03 GMT

Take a look at these 2 KB's

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

and

https://kb.arlo.com/000059145/My-Arlo-Pro-or-Arlo-Pro-2-camera-battery-isn-t-charging-what-do-I-do

Batteries Will Not Charge

Smadams — Wed, 02 Jan 2019 22:18:13 GMT

Thanks a bunch, unfortunately I have already tried both of those with no avail again thanks for getting back to me man

Batteries Will Not Charge

jguerdat — Wed, 02 Jan 2019 22:25:00 GMT

Open a case with support here:

https://www.arlo.com/en-us/support/contact.aspx

Re: Batteries will not charge

Smadams — Mon, 31 Dec 2018 03:07:08 GMT

Well that's why I like dealing with the community because support sucks

Batteries Will Not Charge

jguerdat — Wed, 02 Jan 2019 22:25:14 GMT

We can't help with hardware problems. Only an open case can get that resolved.