topic Arlo Pro Camera Keeps Disconnecting in Arlo Pro

Arlo Pro Camera Keeps Disconnecting

Awl — Wed, 02 Jan 2019 22:10:43 GMT

I have three cameras and one of them keeps losing its connection with the base unit and I have to keep bringing in and re sync with base unit whats wrong

Arlo Pro Camera Keeps Disconnecting

jguerdat — Wed, 02 Jan 2019 22:10:55 GMT

Swap cameras around to see if it's the camera or location.

Arlo Pro Camera Keeps Disconnecting

Awl — Wed, 02 Jan 2019 22:11:06 GMT

Yes I have checked both other cameras at that location and neither of the other two lose sync with the base station

Arlo Pro Camera Keeps Disconnecting

jguerdat — Wed, 02 Jan 2019 22:11:18 GMT

Remove the problem camera from Settings, My Devices and resync it. If still faulty, open a case with support here:

https://www.arlo.com/en-us/support/contact.aspx

Arlo Pro Camera Keeps Disconnecting

Awl — Wed, 02 Jan 2019 22:11:29 GMT

Thank you for your advice
I will do that