https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664755#M50974 <P>The primary user needs to go back to Settings,Grant Access and select all cameras.</P> Wed, 02 Jan 2019 22:00:34 GMT jguerdat 2019-01-02T22:00:34Z https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664695#M50957 <P>&nbsp;Only one of my cameras synced to my phone. &nbsp;I am in additional line on our accounts. The primary user can see both cameras.&nbsp;</P> Wed, 02 Jan 2019 22:00:09 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664695#M50957 Crystalsamber 2019-01-02T22:00:09Z https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664706#M50961 <P>As a "shared " user, the primary account must toggle on each camera for you to see it</P> Wed, 02 Jan 2019 22:00:22 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664706#M50961 TomMac 2019-01-02T22:00:22Z https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664713#M50964 <P>&nbsp;Thanks Tom, can you be more specific on the toggle?&nbsp;</P> Sun, 30 Dec 2018 16:43:32 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664713#M50964 Crystalsamber 2018-12-30T16:43:32Z https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664755#M50974 <P>The primary user needs to go back to Settings,Grant Access and select all cameras.</P> Wed, 02 Jan 2019 22:00:34 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664755#M50974 jguerdat 2019-01-02T22:00:34Z https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664963#M51011 <P>That did the trick, thank you!!! I appreciate your help.</P> Wed, 02 Jan 2019 22:00:45 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-Won-t-Sync-To-My-Phone/m-p/1664963#M51011 Crystalsamber 2019-01-02T22:00:45Z