topic Help Removing Arlo From Iphone Lock Screen in Arlo Pro

Help Removing Arlo From Iphone Lock Screen

Wallstreet12345 — Wed, 02 Jan 2019 22:02:08 GMT

When my iPhone is locked I see the attached image on my screen. How can I remove it?

Thank you

Help Removing Arlo From Iphone Lock Screen

TomMac — Wed, 02 Jan 2019 22:02:30 GMT

First thing I would look at is the app settings ( in phone settings )

Help Removing Arlo From Iphone Lock Screen

Wallstreet12345 — Wed, 02 Jan 2019 22:02:42 GMT

Thanks, I did that and no luck

Help Removing Arlo From Iphone Lock Screen

migman_2001 — Wed, 02 Jan 2019 22:02:54 GMT

That actually looks like your music player.
As the other user suggested, you need to play around with your notifications settings, not just arlo but music too.

Help Removing Arlo From Iphone Lock Screen

JPC — Wed, 02 Jan 2019 22:03:05 GMT

This usually happens to me when the Arlo App is still active in the background particularly when am playing live while recording for more than 30min. and left my phone for a period of time and it locks me showing Arlo like the one you have here.. By logging back in to my iphone using my touch id and closing the Arlo App, I don't get this Arlo lock screen anymore..