topic Re: Arlo Stopped Pushing Notifications To Phone Model VMB4000 in Arlo Pro

Arlo Stopped Pushing Notifications To Phone Model VMB4000

tosado — Thu, 20 Dec 2018 22:09:32 GMT

Reading my arlo pro it says model is VMB4000 although its not on the list. I was recieving notificatons on my phone everytime there was motion detected on my cameras for almost a year. All of a sudden about a month ago it stopped. In the settings the notifications are set to which sound it will make, it is ON. I cant figure out why I am not getting the notifications. All settings i have tried are correct on the camera and my phone. It is still detecting and recording, just not notifying me.

Re: arlo stopped pushing notifications to phone model VMB4000

ShayneS — Thu, 20 Dec 2018 22:10:18 GMT

What firmware version is your base station running? What device/model/os are you using? Have you tried to remove & re-install the Arlo Mobile App?

Re: Arlo Stopped Pushing Notifications To Phone Model VMB4000

JoeCymru — Thu, 20 Dec 2018 23:08:10 GMT

Android? You need to insure you have given Arlo phone permission under Settings>Apps>Arlo>Permissions. If the phone permission is off you will not get push notifications.

Re: Arlo Stopped Pushing Notifications To Phone Model VMB4000

tosado — Fri, 21 Dec 2018 23:10:05 GMT

Thanks after uninstalling and reinstalling it did ask me about the permissions and now it is working, thanks

Re: arlo stopped pushing notifications to phone model VMB4000

tosado — Fri, 21 Dec 2018 23:13:14 GMT

thanks after i uninstalled and reinstalled i figured out is was permission needed to be granted. Not sure how it was changed but its fixed now, thanks again!!

Re: arlo stopped pushing notifications to phone model VMB4000

Addyhash — Thu, 27 Dec 2018 03:28:20 GMT

thanks!!

just brought a new phone and i was't receiving notifications either.

i think it's a glitch in the app during first install, as the fingerprint unlock request request popps up over the permission access pop up, i uninstalled and reinstalled and the 2nd time i got the permission access in time !