https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Mount/m-p/1660189#M49995 <P>I have had two cameras, so far, when using the screw-in mount on the rear battery cover where the battery cover becomes cracked and the metal screw mount on the battery cover falls out. When that happens, the camera was hanging by the charging cord. If not for the charging cord, the camera would have fallen to the ground and be damaged further<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="arlo camera.jpg" style="width: 749px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/30615iD263FDACB51BE75F/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="arlo camera.jpg" alt="arlo camera.jpg" /></span>.</P> Mon, 10 Dec 2018 23:05:06 GMT BillJeffs 2018-12-10T23:05:06Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Mount/m-p/1660189#M49995 <P>I have had two cameras, so far, when using the screw-in mount on the rear battery cover where the battery cover becomes cracked and the metal screw mount on the battery cover falls out. When that happens, the camera was hanging by the charging cord. If not for the charging cord, the camera would have fallen to the ground and be damaged further<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="arlo camera.jpg" style="width: 749px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/30615iD263FDACB51BE75F/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="arlo camera.jpg" alt="arlo camera.jpg" /></span>.</P> Mon, 10 Dec 2018 23:05:06 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Mount/m-p/1660189#M49995 BillJeffs 2018-12-10T23:05:06Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Mount/m-p/1660244#M50007 <P>It sounds like you're being very forceful when screwing the mount in. It's a metal thread pressed into plastic. I've always just lightly bottomed the screw and had no problems.</P> Tue, 11 Dec 2018 01:25:05 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Mount/m-p/1660244#M50007 jguerdat 2018-12-11T01:25:05Z