topic Re: Push to talk locks up application in Arlo Pro

Push to talk locks up application

sreming — Fri, 07 Dec 2018 03:31:30 GMT

IOS 12.1.1, latest arlo firmware, software, application.

When you put the live image in full frame view, the alarm buttom blocks the arrows so you cannot get back to the smaller view. In addition if you try to talk through the microphone in the full frame view the microphone button appears and all other buttons/options disappear. The application is locked up and you have to close it and restart it. See attached picture.

Any ideas???

Re: Push to talk locks up application

JessicaP — Fri, 07 Dec 2018 21:39:12 GMT

Hey @sreming,

For the "alarm button" appearing, our development team is aware where some users are seeing the "Alarm" button obscuring the live stream image and is looking into it.

For the application locking up, what iPhone are you using? Are you experiencing the problem after reinstalling the app?

Re: Push to talk locks up application

sreming — Sun, 09 Dec 2018 22:57:54 GMT

Iphone SE. Yes the problem continues after the update. After waiting a VERY long time with support, the volume issue with the camera speaker is not fixed as they said the update would either.

VERY frustrating.

Re: Push to talk locks up application

JessicaP — Mon, 10 Dec 2018 22:32:10 GMT

I have sent you a private message to gather more information from you.