topic Re: Can't set push notifications in Arlo Pro

Can't set push notifications

RobT7 — Tue, 27 Nov 2018 19:19:22 GMT

Hi... for some reason, some of my cameras won't let me set a push notification, only email??? Anyone else see this and have a solution? Thanks!

Re: Can't set push notifications

ianinaus — Tue, 27 Nov 2018 23:13:06 GMT

Yes me also since last app update here in Australia. I have contacted Netgear twice each time they deny any issues and get me to undertake extensive troubleshooting.

Re: Can't set push notifications

ShayneS — Mon, 03 Dec 2018 22:02:38 GMT

@RobT7 @ianinaus

Are you having this issue on the web portal or the Arlo Mobile App?

Re: Can't set push notifications

RobT7 — Tue, 04 Dec 2018 12:56:28 GMT

Ahhh... Thanks! It doesn't work on the web portal, but I hadn't thought to try to Mobile app. It works there. Thanks again.

Re: Can't set push notifications

ShayneS — Tue, 04 Dec 2018 18:14:39 GMT

@RobT7

Is this a custom mode you are having the issue with? Can you try and re-create the mode & test the push notification again.

Re: Can't set push notifications

RobT7 — Tue, 04 Dec 2018 18:44:16 GMT

No, it was the standard "armed" one.

Re: Can't set push notifications

ShayneS — Tue, 04 Dec 2018 19:43:15 GMT

Have you tried a different browser as well? I would like t try and find out if this issue occurs on all browsers or just one fro you?