topic Arlo smart in Arlo Pro

Arlo smart

Baggyjim — Fri, 30 Nov 2018 13:38:32 GMT

Does anybody know when Arlo smart will be coming to the UK ?
Also if the zone detection will work with Arlo Pro or only with Pro 2 ?

Re: Arlo smart

shoustonnz — Fri, 30 Nov 2018 20:29:01 GMT

I am having the same trouble in New Zealand. The app has offered me Arlo Smart. I paid, installed, I saw it it for a short while. Now I can only set zones on a camera I don't really want it it on. I do not have any Pet detection, people car or Package detection.

I have sent a video if the problem I am having https://drive.google.com/open?id=1WR_wILEYxpPgGuLhygJhdoB6d-pktWll

Nearly 2 hours of phone calls later, they tell me Arlo Smart is not available outside the US.

I Scoff, and accept. I then receive an email, afew days later asking me to call back again. Thinking maybe Arlo have a solution.

I do this, quote my case number, explain the whole issue again. And am told this is not correct and being escalated.(again).

I have tried repurchasing many many times. But nothing happens. Does anyone outside USA (specifically NZ) have this service.

Re: Arlo smart

JamesC — Mon, 03 Dec 2018 17:44:27 GMT

Arlo Smart plans should now be available in the UK. For more information, take a look here: Arlo Smart

JamesC

Re: Arlo smart

Baggyjim — Mon, 03 Dec 2018 18:41:28 GMT

How do you subscribe to the smart service , not possible through the app ?

Re: Arlo smart

JamesC — Tue, 04 Dec 2018 22:54:34 GMT

Baggyjim,

You would need to use the web client or the Android mobile app to subscribe to smart service.

Jamesc