topic Arlo Pro USB Storage in Arlo Pro

Arlo Pro USB Storage

MarkLeSage42 — Tue, 27 Nov 2018 23:35:09 GMT

Hi there,

Plugged a USB thumb drive into the Arlo Pro base station, formatted it. It recorded for a couple days.

Now I need to check the videos on my mac. Mojave will not mount the drive. It reports FAT16 as filesystem and is unable to mount it (not remotely sure this is FAT16 tho). Base station reports the disk as working and free space is decreasing as camera record footage.

How do we access videos stored on USB on a Mac?

Yes my system is up to date and so is the base station.

Thanks!

Re: Arlo Pro USB Storage

JamesC — Wed, 28 Nov 2018 22:37:45 GMT

MarkLeSage42,

The file format for the storage drive should be FAT32 if it is working correctly. It could be an issue with the computer not allowing the USB device to be viewed. Do you have a different computer to try to see if that's a case (a PC perhaps)?

For more information on local storage, take a look here:

How do I view videos saved on a local storage USB device?

How do I set up local storage backups on a USB device using my Arlo Pro base station?

JamesC