topic Arlo Apps NOT Refreshing Snapshot When The Camera Triggers in Arlo Pro

Arlo Apps NOT Refreshing Snapshot When The Camera Triggers

atadpole — Mon, 03 Dec 2018 21:53:50 GMT

Arlo Apps NOT Refreshing Snapshot When the Camera Triggers on my Samsung Galaxy S8+. It was doing this but after last update quit.

Re: Arlo Apps NOT Refreshing Snapshot When the Camera Triggers

ShayneS — Mon, 03 Dec 2018 21:59:36 GMT

@atadpole

Have you tried to reboot your base station? What version of the Arlo Mobile App are you using? Do the snapshots update on the web portal?

Re: Arlo Apps NOT Refreshing Snapshot When the Camera Triggers

atadpole — Tue, 04 Dec 2018 00:25:49 GMT

2.6.4_23200 is the version of app I'm using. I have done everything, even stood on my head in a corner and NOTHING has worked. It still does not refresh the snapshot.

Re: Arlo Apps NOT Refreshing Snapshot When the Camera Triggers

ShayneS — Tue, 04 Dec 2018 17:32:21 GMT

Due to the amount of issues described I have opened a case for you. I will contact you via private message with further information.