https://community.arlo.com/t5/Arlo-Pro/Camera-is-not-working-email-address-not-working-so-no-access/m-p/1652670#M47792 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/669424">@Paddy1958</a>,</P> <P>&nbsp;</P> <P>Make sure to change your User ID by logging onto Arlo through the app or web client. Then go to Settings &gt; Profile &gt; Edit (on upper-right corner). You can edit your email address from there to make sure you can gain access to your camera.</P> Thu, 22 Nov 2018 03:08:18 GMT JessicaP 2018-11-22T03:08:18Z https://community.arlo.com/t5/Arlo-Pro/Camera-is-not-working-email-address-not-working-so-no-access/m-p/1652380#M47702 <P>I have two cameras set up round my house my email address is not working any more so I deleted the email address and put in a new one which hasn’t been allowed access .</P> Thu, 22 Nov 2018 03:08:09 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-is-not-working-email-address-not-working-so-no-access/m-p/1652380#M47702 Paddy1958 2018-11-22T03:08:09Z https://community.arlo.com/t5/Arlo-Pro/Camera-is-not-working-email-address-not-working-so-no-access/m-p/1652670#M47792 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/669424">@Paddy1958</a>,</P> <P>&nbsp;</P> <P>Make sure to change your User ID by logging onto Arlo through the app or web client. Then go to Settings &gt; Profile &gt; Edit (on upper-right corner). You can edit your email address from there to make sure you can gain access to your camera.</P> Thu, 22 Nov 2018 03:08:18 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-is-not-working-email-address-not-working-so-no-access/m-p/1652670#M47792 JessicaP 2018-11-22T03:08:18Z