topic Scheduling Not Working in Arlo Pro

Scheduling Not Working

cpfc89 — Tue, 20 Nov 2018 19:44:35 GMT

Scheduling doesn’t seem to be working!! I have 2 cameras,: 1 indoors and 1 outdoors. My schedule is setup so between 23:00 and 07:00 the cameras are in Armed mode. Then between 07:01 and 22:59 I’ve created a custom mode so only the outside one is on..

I woke up this morning at 06:30 but the cameras were Disarmed. I checked a couple of settings and cannot figure why. Then when it got to 7:02, the schedule had correctly changed to Outside. The timings must be working, but for some reason when the system should be armed it is disarmed ?

I’ve checked settings and the schedule is set to repeat identically all 7 days of the week.

Looking for some help please as otherwise the cameras are useless for me!

Thanks,
Chris

Scheduling Not Working

brh — Tue, 20 Nov 2018 19:45:08 GMT

@cpfc89

The problem could be that you cannot set the schedule to 23:00 to 07:00 as at midnight the day changes. You need to set one schedule from 23:00 to 23:59 and another one from 12:00 to 07:00 and a third one from 07:01 to 22:59 or whatever times you need for this schedule.

Brian

Scheduling Not Working

cpfc89 — Tue, 20 Nov 2018 19:45:19 GMT

Hi Brian, thanks for the reply but that’s what’s I’ve done. Image attached showing the setup.

Scheduling Not Working

brh — Tue, 20 Nov 2018 19:45:30 GMT

@cpfc89

Unless Arlo has changed the scheduling and did not tell anyone, it has always been that you had to split the overnight schedule as the schedule would stop working at midnight. See:

https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-can-t-set-schedule-to-record-8pm-7am/td-p/1253968

Try splitting it and let me know what happens.

Brian

Scheduling Not Working

jguerdat — Tue, 20 Nov 2018 19:45:41 GMT

Use a browser to verify that the mode has actually changed. Sometimes the app incorrectly shows the wrong mode while the browser has always shown me the correct one.

Re: Scheduling Not Working

cpfc89 — Tue, 27 Nov 2018 11:27:38 GMT

Thanks, that did the job! Looks like the app timing isn’t completely accurate as it showed as being set until 23:59, but the browser showed it being set until 00:00 so there was conflict! Updated the timings in a browser and now seems to be working!