topic Someone is illegally taking control of my cameras in Arlo Pro

Someone is illegally taking control of my cameras

PhyllisS — Thu, 15 Nov 2018 13:05:26 GMT

Re: Someone is illegally taking control of my cameras

jguerdat — Thu, 15 Nov 2018 13:55:54 GMT

Not likely. If concerned, change your password and remove anyone who was granted access.

Re: Someone is illegally taking control of my cameras

PhyllisS — Thu, 15 Nov 2018 14:03:37 GMT

I’m the only one listed. And I have changed the password....weekly or more. I know I had video on one cam and there is none. It was turned off by hacking into my phone.

Re: Someone is illegally taking control of my cameras

jguerdat — Thu, 15 Nov 2018 14:22:20 GMT

If you can prove that someone is hacking into your phone you should contact the police and your phone carrier.

In the meantime, you should test your configuration to see if you can cause recordings yourself by walking side to side in front of your cameras. It's possible that you need to edit your modes and rules to make changes to the settings.

Re: Someone is illegally taking control of my cameras

PhyllisS — Thu, 15 Nov 2018 15:17:43 GMT