topic Arlo Pro Stopped Recording For 10hrs Then Started Recording Again? in Arlo Pro

Arlo Pro Stopped Recording For 10hrs Then Started Recording Again?

Zander545 — Mon, 12 Nov 2018 21:16:59 GMT

I have an Arlo pro with 2 cameras and today I noticed that it stopped recording activity for 10hrs and then just started to record again I was wondering if anyone has had this issue and why this occurred.

Re: ARLO PRO stopped recording for 10hrs then started recording again?

ShayneS — Mon, 12 Nov 2018 21:19:18 GMT

Zander545,

Did your camera appear offline, or was there missing recordings of an event that occurred?

Re: ARLO PRO stopped recording for 10hrs then started recording again?

Zander545 — Mon, 12 Nov 2018 23:25:55 GMT

No it didn’t go off line it seemed to not detect anything for ten hours I went onto my app to check on all the activity for the day and there was 10hrs with no motion detected. I know your prolly thinking there was no activity but I live on a very busy street and I usually get a minimum of 400 plus notifacations every day so this was very unusual. I’m hoping someone might know why this might of happened.

Re: ARLO PRO stopped recording for 10hrs then started recording again?

ShayneS — Tue, 13 Nov 2018 16:37:16 GMT

Zander545,

Has this issue happened since the last occurrence? Was this on both cameras or just one? Have you rebooted your base station & remove/re-insert the batteries?

There is a chance the internet had a hiccup, or there is interference happening within the area causing a disconnect.

Re: ARLO PRO stopped recording for 10hrs then started recording again?

Zander545 — Tue, 13 Nov 2018 20:16:27 GMT

Both cameras were affected and this has never happened before and since that day hasn’t happened again I haven’t pulled batteries or rebooted the base station cause it hasn’t happened again and hope it doesn’t 10hrs is a long time to be down especially for security reasons. Fingers crossed it doesn’t happen again. The cameras never disconnected from what I know for I never had to reconnect them I’ve had a camera disconnect before and have had to take one down pull the battery and reconnect it just found it strange they didn’t record for such a long period for like I’ve mentioned before I get roughly 400 plug recordings a day. Thanks for the input.