topic Re: I Can Still Hear Audio In Background in Arlo Pro

I Can Still Hear Audio In Background

Retired_Member — Wed, 24 Oct 2018 18:28:54 GMT

I can still hear audio in background.

Do Netgear employees even respond to these posts? Why open a forum if they don’t want to get involved?

I Can Still Hear Audio In Background

ShayneS — Wed, 24 Oct 2018 18:29:08 GMT

Hi MK6,

What issue are you having with your audio? Are you hearing audio when the app is closed or background noise when in live view/recordings?

Re: I Can Still Hear Audio In Background

TF1877 — Wed, 24 Oct 2018 20:15:53 GMT

I have the same problem, if I select a camera to view and than I pause the video feed I still hear the audio.

Re: I Can Still Hear Audio In Background

ShayneS — Thu, 25 Oct 2018 15:58:15 GMT

TF1877,

When did this issue start for you? What OS & Device are you experiencing this with?

Re: I Can Still Hear Audio In Background

TF1877 — Wed, 07 Nov 2018 17:48:00 GMT

It's been a while, I cant say for sure but definitely several months.

Also, after the latest update I cant see my battery meter unles I go into the device settings for each camera,Is there a way to get that back on the main screen?

Re: I Can Still Hear Audio In Background

TF1877 — Wed, 07 Nov 2018 17:49:31 GMT

Also, I use an IPhone or IPad to access

Re: I Can Still Hear Audio In Background

pc2k17 — Wed, 07 Nov 2018 20:25:36 GMT

Battery meter was moved, no way to put it back to main screen. In android Arlo moved it back, but not iOS yet. This was an "enhancement" to the app.

Re: I Can Still Hear Audio In Background

TF1877 — Wed, 07 Nov 2018 23:54:27 GMT

Hmmm..it's clearly no enhancement, is that IOS correction scheduled?

Re: I Can Still Hear Audio In Background

ShayneS — Fri, 09 Nov 2018 19:22:10 GMT

TF1877,

The Arlo team Announced many features will be back. I have provided the article below

Hello Arlo Community, Thank you for sharing your feedback on the recent interface changes for iOS and Android devices that we rolled out with the Arlo App v2.6.0 update. We want you to know that we heard your concerns and our team will work diligently to address them. Your input is instrumental to ensure that our teams are able to continually enhance and improve your Arlo experience through each new update. Android users may already be aware that for the Arlo App v2.6.2 update the battery icon was reintroduced on the devices screen for each camera. We’re actively working on reinstating this feature for iOS devices. Along with the changes to the battery icon placement, the Arlo App v2.6.0 update also included changes to several other status icons including signal strength, motion and audio indicators, quick filtering, etc. Our team is currently working to restore these icons to the main devices screen and we will provide an update when available. We sincerely appreciate your candid feedback and look forward to continuing the conversation with our highly engaged community of Arlo users. Thank you, Arlo Development Team

Re: I Can Still Hear Audio In Background

Lemondog7 — Fri, 09 Nov 2018 19:52:47 GMT

I've had the same issue for a while too. iPhone, all up to date. I'll actually have to turn off and restart the phone for the audio from the app to stop playing. Even if I leave the app, the audio still plays. This happens maybe once a day when listening LIVE to a camera. Also, when playing back videos.

Re: I Can Still Hear Audio In Background

Retired_Member — Fri, 09 Nov 2018 20:57:14 GMT

This is an old problem for me dating back close to a year. I doubt Arlo will fix this.