topic Re: Help needed syncing cameras without the right instructions in Arlo Pro

Help needed syncing cameras without the right instructions

Trinity2001 — Sun, 26 Aug 2018 16:26:27 GMT

New to the Arlo network (Got the Arlo Pro VMB4000) and through the instrructions it says to go to the mobile app and select new to arlo. I am supposed to select Arlo Pro as an option and follow on screen directions. There is no option for Arlo Pro either online or through the app. I beleive I am supposed to sync my cameras through the QR code. Following the steps, but the steps outline do not match what options are available.

Re: Help needed syncing cameras without the right instructions

jguerdat — Sun, 26 Aug 2018 22:08:35 GMT

You would select Arlo Wire-free since it's (TA-DAH!) one of the wire-free cameras. No QR code and you don't even need to use the app to sync. Just press the sync button on the base briefly (don't hold it) and then press the sync button on a camera.

Re: Help needed syncing cameras without the right instructions

Jjmc — Wed, 07 Nov 2018 21:31:16 GMT

Re: Help needed syncing cameras without the right instructions

jguerdat — Wed, 07 Nov 2018 21:41:57 GMT

Check the FAQs and videos here.