topic Re: Arlo Pro Disarms itself when on schedule mode in Arlo Pro

Arlo Pro Disarms itself when on schedule mode

xinepiom — Mon, 05 Nov 2018 22:34:12 GMT

I have 5 Arlo Pro cameras. When set to schedule or geofencing, they keep randomly disarming. The only way I can keep them armed is to manually choose ‘armed’ mode. I have deleted the schedule and added it again as well as verified the cameras are not linked to IFTTT and firmware is updated. Any suggestions?

Re: Arlo Pro Disarms itself when on schedule mode

Thyg0d — Mon, 05 Nov 2018 22:34:24 GMT

I have the same issue... It's been better this week but last weeks been a bit interesting.. 🙂

Re: Arlo Pro Disarms itself when on schedule mode

Specials — Mon, 05 Nov 2018 22:34:33 GMT

I have the same issue ... amongst others!

Someone broke something in the engine room

Re: Arlo Pro Disarms itself when on schedule mode

xinepiom — Mon, 05 Nov 2018 22:34:45 GMT

It appears as though when on a schedule, the cameras are disarming at 12:01 am.

Re: Arlo Pro Disarms itself when on schedule mode

jguerdat — Mon, 05 Nov 2018 22:34:57 GMT

Use a browser to set the schedule - it frequently works better. Make sure your stop time for late night is 11:59PM, not 12:00AM. Then start at 12:00AM for the early morning section.

Re: Arlo Pro Disarms itself when on schedule mode

Paul_FCCL — Wed, 07 Nov 2018 03:23:50 GMT

Use of browser still required as android app still can’t distinguish between armed or disarmed. This seems to have become an unfixable problem, actual current mode not always properly displayed and misleading in the app.

Re: Arlo Pro Disarms itself when on schedule mode

JoeCymru — Wed, 07 Nov 2018 13:52:12 GMT

I fixed this by force stopping the app clearing cache, uninstalling (on phone, not Play Store) and then reinstalling. If you have the problem fixed in the GUI then the issue is in the app. The Android app has struggled with the problem of not clearing properly after intentional changes or install / reinstall and upgrades for some time now.