topic Re: Arlo Pro two accounts in Arlo Pro

Arlo Pro two accounts

Croco2 — Mon, 27 Jan 2020 16:35:45 GMT

I have 2 Arlo accounts as I use 10 Arlo Pro/Arlo Pro 2 cameras. To see the pics of the cams I need to log in to each account by loging out from the one and loging in with the other. I realised that I do not receive instant messaged from a cam that is registered with an account actually loged of. The receiving of emails is still working. Do you see any possibility how I can receive instant messaged in the same time from bith accounts? The reception of instant messages is much faster than the reception of notification emails. Is there also a posdibility to see both accounts at the same time one device (iPhone 6s)?

Re: Arlo Pro two accounts

JamesC — Tue, 30 Oct 2018 18:11:18 GMT

Croco2,

To do this, you would need to subscribe. For more information on subscription plans and the features available, take a look here: What are the available Arlo subscription plans and how much cloud recording is available?

JamesC

Re: Arlo Pro two accounts

jguerdat — Tue, 30 Oct 2018 20:54:02 GMT

Or use Settings, Grant Access from one account to the other.

Re: Arlo Pro two accounts

Croco2 — Tue, 30 Oct 2018 23:25:35 GMT

Thank you for this great hint! I granted one account acces to the other and see now on both accounts all 10 cameras. Great! However, to activate and deactivate the cameras you need to go in the account where the cameras are installed.

Re: Arlo Pro two accounts

jguerdat — Wed, 31 Oct 2018 00:38:41 GMT

Did you also grant the additional privileges when you set up Grant Access? I don't recall what the difference is but might be useful. There's an FAQ here on the difference.

Re: Arlo Pro two accounts

Croco2 — Wed, 31 Oct 2018 22:01:49 GMT

Thank you for this really helpful information. I granted additional privileges and am now able to put on and of each of the 10 cameras. Thank you very much!