topic Re: New App Is Not Working in Arlo Pro

New App Is Not Working

Mavpscvw — Mon, 29 Oct 2018 20:42:02 GMT

After the update, so called "improvements" the app is unusable. First thing i noticed was the Mode was not enabled, i noticed that it was not recording for 2 day, and i wanted to see an incident that happened and i couldn't. I end up enabling the Mode to Armed, 4 hours later it got disarmed on its own. Now I'm having problems where my arlo pro base is fully power up all 3 light showing green, but the app is saying the device offline, to check my power connections. Please fix this now, in 1 week i have 3 days of no recording.

New App Is Not Working

trickytcamgeek — Mon, 29 Oct 2018 20:42:15 GMT

This was a terrible update failure.

The “live” video stream no loger works on an ipad. It says “live”, but its not. Please urgently roll back this disaterous “upgrade” which is a big software mess.

New App Is Not Working

ShayneS — Mon, 29 Oct 2018 20:42:25 GMT

Mavpscvw,

What firmware version is your base station & cameras running? What device are you experiencing the issue on? Have you tried to reboot the base station?

Re: New App Is Not Working

trickytcamgeek — Tue, 30 Oct 2018 00:07:56 GMT

@ShayneS wrote:

Mavpscvw,

What firmware version is your base station & cameras running? What device are you experiencing the issue on? Have you tried to reboot the base station?

@ShayneS Is you head in the sand? Haven’t you read any of the 100s of complaints on this topic?