topic Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ? in Arlo Pro

Arlo Pro Base Station Cannot Be Discovered How Do I Know If It Is On The Same WIFI Network?

bsfoster — Thu, 25 Oct 2018 23:43:15 GMT

arlo pro base station cannot be discovered from app. How do i know if it is on the same wifi network ?

2 green lights on the base station

reset to factory settings already

next step?

Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ?

Tdtucker — Thu, 25 Oct 2018 03:55:27 GMT

Same problem
But all 3 lights green on base a middle one blinks so it communicates with the internet. But the app does not find any devices.
Why do I have another WiFi netgear 78 and what’s password for that.
So far this box is worthless

Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ?

jguerdat — Thu, 25 Oct 2018 12:00:13 GMT

That sounds like your system is already set up. If so, you can't discover the base since it's already claimed. Do you have anything shown in Settings, My Devices?

Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ?

Tdtucker — Thu, 25 Oct 2018 13:52:12 GMT

nothing showing in my devices

Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ?

jguerdat — Thu, 25 Oct 2018 20:50:33 GMT

Is this a used or refurbished system? It could be that the base has already been claimed by a previous owner which is why you can't claim it.

Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ?

ShayneS — Thu, 25 Oct 2018 23:44:56 GMT

bsfoster,

Are you connected to the same wifi network your base station is plugged in to?

Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ?

Tdtucker — Fri, 26 Oct 2018 14:28:57 GMT

Base is hooked into home WiFi same WiFi phones use

Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ?

Tdtucker — Fri, 26 Oct 2018 14:32:10 GMT

Also tried factory reset on base
Nothing changed.

Re: arlo pro base station cannot be discovered. How do i know if it is on the same wifi network ?

jguerdat — Sat, 27 Oct 2018 14:02:48 GMT

@jguerdat wrote:

Is this a used or refurbished system? It could be that the base has already been claimed by a previous owner which is why you can't claim it.

You didn't answer this. In any event, swap at the store.