topic Re: Arlo Pro makes clicking sound in Arlo Pro

Arlo Pro makes clicking sound

jkmail — Fri, 23 Dec 2016 16:24:07 GMT

I got this camera when It 1st came out. I hear a clicking sound all the time . Is this a firmware problem or a camera problem.????

Re: Arlo Pro makes clicking sound

jguerdat — Fri, 23 Dec 2016 16:24:22 GMT

What's the light level? Maybe it can't decide between day and night vision.

Re: Arlo Pro makes clicking sound

cbby — Wed, 04 Jan 2017 22:09:39 GMT

Mine does too! Its a repeated clicking sound (like a fan) and I'm on the latest firmware.

Re: Arlo Pro makes clicking sound

JimChevy — Fri, 06 Jan 2017 04:43:05 GMT

Same issue here and the most recent firmware installed. I have 4 pros, 2 inside and 2 outside and all make that clicking noise at night.

Re: Arlo Pro makes clicking sound

BansheeRider — Fri, 06 Jan 2017 05:57:26 GMT

Mine does during live view. I don't care because they operate flawless otherwise and it doesn't affect the video/audio quality.

Re: Arlo Pro makes clicking sound

JamesC — Fri, 06 Jan 2017 17:04:55 GMT

cbby, JimChevy

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

Re: Arlo Pro makes clicking sound

cbby — Fri, 06 Jan 2017 18:08:49 GMT

I did open a ticket - and its been days and NOBODY has responded.

For the $650 I spent, I'd expect more.

Re: Arlo Pro makes clicking sound

JamesC — Mon, 09 Jan 2017 17:02:30 GMT

cbby,

I have reviewed your case and it appears an agent has reached out to you requesting more information. Please refer to your open support ticket.

JamesC

Re: Arlo Pro makes clicking sound

Blurryvision — Tue, 10 Jan 2017 14:20:16 GMT

I have this same problem: daytime or night time, live view or recorded video. It's a constant ticking / clicking like a fan. Video works great but this consntat ticking is driving me nuts.

Re: Arlo Pro makes clicking sound

JamesC — Tue, 10 Jan 2017 16:35:17 GMT

Blurryvision,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

Re: Arlo Pro makes clicking sound

Blurryvision — Tue, 10 Jan 2017 16:47:25 GMT

Thank you, I'm going to work with support right now. But if they want to charge me to ship the device back, I'm going straight back to Best Buy to exchange my Arlo Pro camera system. I want to love this product, but this will be my SECOND exchange. Hopefully 3rd time is a charm.