topic Re: Cameras Stopped Recording Again in Arlo Pro

Cameras Stopped Recording Again

T369 — Wed, 17 Oct 2018 15:32:28 GMT

My cameras stopped recording again. I didn’t make any configuration changes on my end. Today I noticed that the cameras would record when it detected motion (as normal). But after they recorded for the duration that I set them to, they won’t record again at the next detected motion. During this time I noticed that the motion icon stayed lit (e.g., amber color) and not return back to gray whatsoever..

Cameras Stopped Recording Again

Streak2 — Wed, 17 Oct 2018 15:32:41 GMT

Restart your base and see if that fixes things.

Cameras Stopped Recording Again

__Pete__ — Wed, 17 Oct 2018 15:32:53 GMT

I have the same problem. Started yesterday after the firmware update. I have eight cameras, and only one appears to be affected. It's also my only CVR camera.

I tried unplugging and re-plugging the base station. Didn't fix it.

I then removed the Camera and re-added it. Still not fixed. It records one video, then the little yellow guy stays on permanently and it doesn't record another.

I just tried unplugging the camera from power, removing the battery for a while, and putting the battery and power back. It powers up, connects, but the little yellow guy comes on and stays on. Didn't record any video.

Cameras Stopped Recording Again

__Pete__ — Wed, 17 Oct 2018 15:33:04 GMT

I think I fixed it.

I had it set to record for the maximum time of 2 minutes on motion. It's worked like that for months without issue. I just changed it to record until motion stops. Now the little yellow guy goes grey again, and the videos get uploaded to the library. It's done 3 videos, so I think it's fixed.

Re: Cameras Stopped Recording Again

T369 — Fri, 19 Oct 2018 22:45:58 GMT

Resetting the base seems to fix the issue, but I wished I knew what caused it after months of running just fine.