topic Additional Text Showing on Rule in Arlo Pro

Additional Text Showing on Rule

surfer1000 — Thu, 18 Oct 2018 20:33:37 GMT

I have a rule showing with more text than other rules, its "if motion on" or motion/audio.
Other rules just show the name of camera without the additional text, whats going on?

Additional Text Showing on Rule

ShayneS — Thu, 18 Oct 2018 20:33:47 GMT

Additional Text Showing on Rule

ShayneS — Thu, 18 Oct 2018 20:33:55 GMT

surfer1000,

What device are you using when this issue occurs & does this happen on the Web Portal as well?

Re: Additional Text Showing on Rule

surfer1000 — Fri, 19 Oct 2018 17:21:30 GMT

Hi im using my Galaxy S9+ Android phone. It's showing normal on web portal, every camera on the portal shows… "on motion" or "on motion and audio… "

Re: Additional Text Showing on Rule

ShayneS — Fri, 19 Oct 2018 18:38:53 GMT

surfer1000,

Have you tried to reboot the base station and re-install the Arlo Mobile App?

Re: Additional Text Showing on Rule

surfer1000 — Fri, 19 Oct 2018 20:22:02 GMT

Yeah reinstalling app then re-adding my rules has them showing correct now