topic Re: New Solar Panel's Not Charging in Arlo Pro

New Solar Panel's Not Charging

SecretSsc — Tue, 16 Oct 2018 13:55:36 GMT

Purchased 6 Solar panels several months ago, finally put one up 2 months ago and it was working fine, until it stopped working. Now says Charging Fault and when I went to change out the panel, noticed that the charge port looked burnt out! Anyone else have this issue with the Solar Panels and the micro USB port on the camera?

Re: New Solar Panel's Not Charging

TomMac — Tue, 16 Oct 2018 14:03:50 GMT

does the camera still work and does the ac adapter charge the camera thru the usb port?

If so the port is prob fine... can you test another panel ?

If so, the usb area may have crud in it from rain intrusion

Re: New Solar Panel's Not Charging

SecretSsc — Tue, 16 Oct 2018 14:17:10 GMT

I opened and connected a new Solar Panel but nothing happens. Camera still works but I must continue to charge the battery independently. Have not brought the camera inside to try the plug in charger yet. Plan to do that today.

Re: New Solar Panel's Not Charging

SecretSsc — Wed, 31 Oct 2018 03:18:45 GMT

So, I finally had a chance to get on a ladder to get the camera down and bring it into the house to see if the battery will charge with the plug, and it does! However I swapped out another solar panel, that appeared to work for a few seconds, then NOTHING! Also, the inside of the charging port on the camera does look like it is burnt out, or as if water may have seeped in there (which should not have happened if the solar panels are made to seal and keep water out of the charging port when plugged in). Either way, it only charges with the indoor plug. Very dissappointed since I purchased 5 solar panels!

Re: New Solar Panel's Not Charging

jguerdat — Wed, 31 Oct 2018 13:44:10 GMT

The reality of the waterproof plugs is that they're hard to make sure they're fully seated. You have to take the time and effort to make sure all is well when plugging them in. Of course, it's possible a manufacturing defect happened allowing water in. In that case, opening a case with support is what you'd need to do.