topic Arlo Pro Camera Is Not Taking Charge At All, Does Not Even Show The Battery Icon When I Plug It In. in Arlo Pro

Arlo Pro Camera Is Not Taking Charge At All, Does Not Even Show The Battery Icon When I Plug It In.

Jogilgo — Fri, 05 Oct 2018 17:28:15 GMT

When I charge the battery in another camera , the battery seems to be fine. I suspect the camera usb connection may be bad?

ShayneS — Fri, 05 Oct 2018 17:28:30 GMT

Jogilgo,

Did you test the second camera with the same charging cable as the Camera that will not charge? Is this cable you are using the original from Arlo?

Jogilgo — Fri, 05 Oct 2018 18:07:21 GMT

I have tried 5 original cables, I have several arlo pro cameras and this one is the only one not charging.

jguerdat — Fri, 05 Oct 2018 20:07:21 GMT

Sounds like a hardware problem. Open a case with support here.