topic Re: Arlo Pro sloar panel Charging Faults in Arlo Pro

Arlo Pro Solar Panel Charging Faults

chudak — Fri, 28 Sep 2018 16:05:40 GMT

I got new cameras and new solar panel by Wasserstein (https://www.amazon.com/gp/product/B074KFZYJJ/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1) and getting this error all the time "A charging fault has been detected on Driveway camera. Unplug and reconnect the charger from the camera side of the plug. If this error message persists, see KB article for Charging Faults."

Tech support does not seem like has a clue 😞

Did anyboidy find a solution to this issue?

Thx

Re: Arlo Pro sloar panel Charging Faults

TomMac — Wed, 14 Mar 2018 21:27:55 GMT

Not much to do...the specs on a third party solar panel may not be the same as one produced by Netgear.

Other than what your doing and/or the panel may be defective

Re: Arlo Pro sloar panel Charging Faults

brh — Wed, 14 Mar 2018 22:11:46 GMT

@chudak

Wasserstein tries to make everyone believe that their products are Arlo approved, which they are absolutely not. If you read the reviews on Amazon, you will see that their products are cheap Chinese made items. Some people, maybe 50% give their products good reviews, I surely would not trust them out in inclement weather.

Brian

Re: Arlo Pro sloar panel Charging Faults

chudak — Wed, 14 Mar 2018 22:17:22 GMT

The problems is that I tried netgear panle awhile ago and it was having similar issue !!

Re: Arlo Pro sloar panel Charging Faults

chudak — Wed, 14 Mar 2018 22:18:16 GMT

@brhwrote:
@chudak
Wasserstein tries to make everyone believe that their products are Arlo approved, which they are absolutely not. If you read the reviews on Amazon, you will see that their products are cheap Chinese made items. Some people, maybe 50% give their products good reviews, I surely would not trust them out in inclement weather.

Brian

Do you have a solar pan that works well and chnagres Arlo Pro ? Pls suggest !

Re: Arlo Pro sloar panel Charging Faults

brh — Wed, 14 Mar 2018 22:20:34 GMT

@chudak

Yes, the Arlo solar panel. I have 2 Arlo Pro cameras using these and am about to mount another Pro camera using Arlo's solar panel.

Brian

Re: Arlo Pro sloar panel Charging Faults

chudak — Wed, 14 Mar 2018 22:23:07 GMT

Is it it ?

https://www.amazon.com/Arlo-NETGEAR-Solar-Panel-Compatible/dp/B0721PJYTY/ref=sr_1_3?ie=UTF8&qid=1521066152&sr=8-3&keywords=netgear+solar+panel+for+arlo+cameras

Re: Arlo Pro sloar panel Charging Faults

brh — Wed, 14 Mar 2018 22:30:31 GMT

@chudak Yes, I believe that is the correct one. Rather than buy off of Amazon, if you have a Best Buy near you, you can run out and buy one tonight. The Arlo one will come in a box with the Arlo hummingbird logo on it.

Brian

Re: Arlo Pro sloar panel Charging Faults

FrederickG — Mon, 13 Aug 2018 14:58:19 GMT

I have 4 solar panels that worked fine for a few months then 2 of them started to get error messages and wouldn't charge. I tried everything possible but to no avail. About 3 weeks ago, the problem mysteriously went away and they are all working fine. This leads me to believe it was a software issue that was addressed on Netgears end.....................hopefully.

Re: Arlo Pro sloar panel Charging Faults

Mediocriollo — Fri, 28 Sep 2018 15:51:09 GMT

I have a system with 5 cameras. One is plugged in. Other 4 are connected to solar panels. Running 9 months. Since yesterday 2 cameras are losing charge, not charging - no lightning symbol - and give message “ charging fault”

Re: Arlo Pro sloar panel Charging Faults

ShayneS — Fri, 28 Sep 2018 16:05:09 GMT

Mediocriollo,

Have you tried to connect the 2 trouble cameras to the other solar panels to see if the error is still there & vice versa.