https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Is-Having-A-Login-Error/m-p/1637086#M44307 <P>Trying to help someone over the phone enroll their base station and sign up a new account. After finding the base station and entering all information needed for a new account, they are getting the error message "Access token is invalid." We have tried closing the app, starting over with a different email address, and same issue every time. They are using an iPhone 6s and just downloaded the app today. I've done a ton of these and never run into this error message.</P> Thu, 27 Sep 2018 15:21:06 GMT jonmarley00 2018-09-27T15:21:06Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Is-Having-A-Login-Error/m-p/1637086#M44307 <P>Trying to help someone over the phone enroll their base station and sign up a new account. After finding the base station and entering all information needed for a new account, they are getting the error message "Access token is invalid." We have tried closing the app, starting over with a different email address, and same issue every time. They are using an iPhone 6s and just downloaded the app today. I've done a ton of these and never run into this error message.</P> Thu, 27 Sep 2018 15:21:06 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Is-Having-A-Login-Error/m-p/1637086#M44307 jonmarley00 2018-09-27T15:21:06Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Is-Having-A-Login-Error/m-p/1637182#M44316 <P>Try using a browser to get past this. No explanation for the app issue.</P> Thu, 27 Sep 2018 15:21:22 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Is-Having-A-Login-Error/m-p/1637182#M44316 jguerdat 2018-09-27T15:21:22Z