topic Arlo Pro Camera Does Not Recognize Fully Charged Battery in Arlo Pro

Arlo Pro Camera Does Not Recognize Fully Charged Battery

Quondam — Tue, 25 Sep 2018 16:32:30 GMT

The camera does not recognize a fully charged battery. I can even use it to recharge a battery which will then work perfectly in a different camera. I have four cameras and five batteries. Three cameras and all five batteries work perfectly. I have tried resetting the base station; it made no difference. What now?

Arlo Pro Camera Does Not Recognize Fully Charged Battery

TomMac — Tue, 25 Sep 2018 16:32:49 GMT

What is the battery reading ? Are you only charging it in the cam or do you also have a charge tube ?

Even with the bad read, does the camera last as long as the others?

May end up being a bad camera and if less than a year, warranty issue, contact Support

Arlo Pro Camera Does Not Recognize Fully Charged Battery

Quondam — Tue, 25 Sep 2018 16:33:07 GMT

The battery reads 0%. Batteries that read 100% when placed in another camera read 0% in this one.

No, it doesn’t work because it insists that its battery is dead and needs charging.

Arlo Pro Camera Does Not Recognize Fully Charged Battery

TomMac — Tue, 25 Sep 2018 16:33:25 GMT

Sounds like a bad camera

Arlo Pro Camera Does Not Recognize Fully Charged Battery

Fco_o — Tue, 25 Sep 2018 16:33:43 GMT

I'm having the same issue with one of my new cammeras.

How did you finally solve this?

Thanks in advance for your help.

Arlo Pro Camera Does Not Recognize Fully Charged Battery

knattinger — Tue, 25 Sep 2018 16:33:57 GMT

Same here, no solution yet.

Arlo Pro Camera Does Not Recognize Fully Charged Battery

ShayneS — Tue, 25 Sep 2018 16:34:13 GMT

knattinger, Fco_o,

Are you having the exact same symptoms as the OP? What trouble shooting steps have you performed so far?