topic I Cannot View What Was Recorded As Motion - Model VMB4000 in Arlo Pro

I Cannot View What Was Recorded As Motion - Model VMB4000

lgreen1219 — Tue, 25 Sep 2018 16:19:26 GMT

I get the notifications of motion detection. When I go to the library to review, when I hit the play button, nothing plays. The motion circle moves, says buffering, but then stops. How do I fix.

Re: cannot view what was recorded as motion Model VMB4000

ShayneS — Tue, 25 Sep 2018 16:22:02 GMT

lgreen1219,

Is this an intermittent issue or has it been consistent? What device are you using to view the video?

Re: cannot view what was recorded as motion Model VMB4000

jguerdat — Tue, 25 Sep 2018 17:23:01 GMT

If this is on a W10 computer and you use Edge or IE, a recent MS update did this. You can download the video to play or use Chrome or Firefox instead.