https://community.arlo.com/t5/Arlo-Pro/Locked-Out-Of-Account-For-Months/m-p/1635784#M43890 <P>I am locked out my account so cannot access my cameras. I have tried to reset my password - it keeps saying my account (email) does not exist. That said Arlo keeps sending me emails to that address saying my batteries are low. I try to create a community account with that email address and it says the account already exists. !!! WT*</P> Wed, 19 Sep 2018 15:38:04 GMT KNSM 2018-09-19T15:38:04Z https://community.arlo.com/t5/Arlo-Pro/Locked-Out-Of-Account-For-Months/m-p/1635784#M43890 <P>I am locked out my account so cannot access my cameras. I have tried to reset my password - it keeps saying my account (email) does not exist. That said Arlo keeps sending me emails to that address saying my batteries are low. I try to create a community account with that email address and it says the account already exists. !!! WT*</P> Wed, 19 Sep 2018 15:38:04 GMT https://community.arlo.com/t5/Arlo-Pro/Locked-Out-Of-Account-For-Months/m-p/1635784#M43890 KNSM 2018-09-19T15:38:04Z https://community.arlo.com/t5/Arlo-Pro/Locked-Out-Of-Account-For-Months/m-p/1635790#M43893 <P>Go to the bottom of the page and click "Contact Support" and open a support ticket. It's obviously a backend issue with your account</P> Wed, 19 Sep 2018 15:38:59 GMT https://community.arlo.com/t5/Arlo-Pro/Locked-Out-Of-Account-For-Months/m-p/1635790#M43893 steve_t 2018-09-19T15:38:59Z