topic Arlo Pro battery fast drainage than few months ago in Arlo Pro

Arlo Pro battery fast drainage than few months ago

DW15 — Tue, 18 Sep 2018 17:54:36 GMT

My camera betteries drained all juice in 3 weeks. Nothing changes on position or connections on any cameras or base station. Called arlo, they said they don't know. What a horrible answer. It must be the firmware update that causes the battery drainage. All cameras worked fine before and batteries last 4 months. How could all sudden that the battery drains so fast? Anyone has this problem too?

Re: Arlo Pro battery fast drainage than few months ago

pc2k17 — Tue, 18 Sep 2018 17:54:51 GMT

There are well over a dozen threads on this issue with 1500+ replies. Take a look at the other threads for more info.

Arlo is aware of a battery drain issue for some people. They are currently testing new firmware to address this issue.

Re: Arlo Pro battery fast drainage than few months ago

JessicaP — Tue, 18 Sep 2018 17:55:05 GMT

Hey @DW15,

Our engineering team is aware about the rapid battery drain that some users are experiencing and is currently investigating the problem. We appreciate your patience and understanding about this and will provide any update as soon as we have more information to share.