topic Re: Arlo Pro Motion Detection Problem in Arlo Pro

Arlo Pro Motion Detection Problem

marcoa — Sun, 26 Aug 2018 07:02:16 GMT

Hi There. I have an ARLO PRO camera positioned as such in my driveway. When I open the gate and walk inside, the camera does not detect motion. Any help would be appreciated. Thanks.

Re: Arlo Pro Motion Detection Problem

jguerdat — Sun, 26 Aug 2018 10:36:37 GMT

PIR motion sensors work best with motion acrosss the FOV. You have motion directly at the camera making it difficult for the sensor to detect. If there's no other way to mount the camera rotate it 90 degrees. It'll be a pain to watch since there's no rotation capability for that arrangement but you'll at least get usable videos.

Re: Arlo Pro Motion Detection Problem

ShayneS — Mon, 27 Aug 2018 22:43:20 GMT

Hi marcoa,

I have provided a KB with some useful information regarding the motion sensing and placement. This should help you find the ideal placement.

Optimizing Motion Detection

Re: Arlo Pro Motion Detection Problem

Ibcruzn — Sun, 16 Sep 2018 18:53:13 GMT

We have a similar problem on our driveway. Our only solution, as mentioned by one of the responders, is to move our driveway camera so we pick up sideway motion instead of direct into the camera motion. We did have one occurence where we changed out the battery and the 4 pin connector inside the camera had one pin that somehow went upwards when we installed the newly charged battery, once we put the pin in the right place, our motion detection was back up and running as witnessed by the little motion detection person on the Arlo Pro app going dark instead of staying gray. Good luck and hope you find a solution.