topic Re: CONSTANT LOW BATTERY NOTIFICAITONS in Arlo Pro

Constant Low Battery Notifications

jkramer77 — Thu, 30 Aug 2018 15:53:45 GMT

Our Arlo hit very low battery recently. When I went to charge it, I began receiving CONSTANT push notifications and emails that the battery is at 0%. And I mean constant....about one every few seconds. Is there a way to turn these off while I charge the camera? My phone is just constantly going off while I try to charge the camera.

Re: CONSTANT LOW BATTERY NOTIFICAITONS

ShayneS — Thu, 30 Aug 2018 15:53:03 GMT

jkramer77,

Have you tried to reboot the Base Station? a couple suggestions would be to reboot/reset the Base Station & Remove/Resync the camera.

Re: Constant Low Battery Notifications

pc2k17 — Thu, 30 Aug 2018 18:08:36 GMT

You shouldn't get notifications about a low battery while charging the battery. Sounds like you ran it down too far. Check this out....

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

Re: Constant Low Battery Notifications

jkramer77 — Thu, 30 Aug 2018 18:23:01 GMT

I was also advised to turn the camera completely off from within the app. Am going to try doing this and, alternately, turning off the base station and will report back.

Re: CONSTANT LOW BATTERY NOTIFICAITONS

jkramer77 — Sat, 08 Sep 2018 19:23:09 GMT

That did it. Had to remove the camera from my system then re-sync it. Thanks everyone!