topic Re: Viewing recorded videos in Arlo Pro

Viewing recorded videos

remel — Tue, 21 Aug 2018 23:28:37 GMT

When I attempt to look at videos recorded to my library, I see the lead picture when I click to watch screen goes blank except the word loading. The video never loads.

Re: Viewing recorded videos

jguerdat — Wed, 22 Aug 2018 00:47:09 GMT

Other threads here have reported that W10's latest updates caused Edge and IE to not work on library videos. Use Chrome or Firefox.

Re: Viewing recorded videos

JamesC — Tue, 28 Aug 2018 18:39:24 GMT

The development team is currently investigating this issue. As a workaround temporarily you can try using a different browser or do the following:

1. In the Library, click on the 3 dots

2. Click on Share > Copy Link
3. Paste in URL bar