Arlo Pro Will NOT Save from iOS

Captain_Pegleg — Tue, 28 Aug 2018 09:16:10 GMT

Hi Team, No response from previous post, so here we go again. I can't save my changed settings from iOS app. This is when I turn a particular camera to "Do Nothing" and to "not Record Video". When I do this the "Save" button becomes greyed out. "Do nothing" means *not* notify me by either notification or email, i.e. when I get home I want to make that one camera neither record video or notify me. Why is this greayed out on iOS app ? I can achieve what I want to do on PC but it's a pain to have to boot up the PC just to put the one camera into that status. I look forward to some kind of reply. Thanks.

Re: Arlo Pro Will NOT Save from iOS

Captain_Pegleg — Tue, 28 Aug 2018 09:24:05 GMT

Here's my earlier post ..........

Hi Team,

When operating from a pc I have no issues, and everything works as expected.

However when using the app on iOS I cannot turn off email or push notifications, the "Save" option becomes greyed out.

Greater detail .... the camera is inside, I want to record video and send email on motion when I'm not home. When we get home we dont want it sending us emails. When we get home I use the phone app to take the tick out of the box for email alert, but when I do, the "Save" option becomes greyed out.

* It doesn't matter if "do Nothing" or "Record Video" is selected. In fact if "do nothing" is selected then I still receive an email, it just isn't recorded to the library.
* I can achieve what I want to do on PC

We don't want to set up geofencing or anything else, I'm just bringing to your attention a quirk of the app.

Looking forward to an update that fixes this on the iOS app.

Thanks

topic Arlo Pro Will *NOT* Save from iOS in Arlo Pro

Arlo Pro Will *NOT* Save from iOS

Re: Arlo Pro Will *NOT* Save from iOS

topic Arlo Pro Will NOT Save from iOS in Arlo Pro

Arlo Pro Will NOT Save from iOS

Re: Arlo Pro Will NOT Save from iOS