topic Re: Arlo Pro defective battery in Arlo Pro

Arlo Pro defective battery

Villain293 — Sat, 25 Aug 2018 16:56:10 GMT

I narrowed down my problem to one of the batteries shipped originally with the package of Arlo Pro cameras I bought less than a year ago. Will Arlo/Netgear replace the defective battery?

Re: Arlo Pro defective battery

TomMac — Sat, 25 Aug 2018 17:54:47 GMT

They should if it proves bad,,,1 yr warranty usually.

Contact Support.

But do theis first ;

https://kb.arlo.com/000059145/My-Arlo-Pro-or-Arlo-Pro-2-camera-battery-isn-t-charging-what-do-I-do

https://kb.arlo.com/1239221/What-do-I-do-if-my-Arlo-Charging-Station-won-t-charge-my-Arlo-Go-or-Arlo-Pro-batteries

Re: Arlo Pro defective battery

Redmoonstar — Sat, 25 Aug 2018 18:29:36 GMT

Yes I have just had a battery replaced as it wouldn't hold a charge. Contact support and explain the steps you have already taken to show it's a defective battery.