topic Re: Wireless Arlo Pro will not record/detect motion in Arlo Pro

Wireless Arlo Pro will not record/detect motion

Jillykins945 — Sat, 18 Aug 2018 04:01:05 GMT

Hello,

I have three Arlo Pro cameras. All are online, charged, showing good WiFi connection and are armed. I have not had any recordings in 4 days. I know that there should be as I have had someone in the house and also in the other two areas being monitored. I had him walk up to each of the cameras and wave an arm. This did result in a recording and an alert notification. I can view live screens and manually record resulting in a recording in my library. Today, no recordings. I’m at a loss as to why they are not picking up the motion, recording and I am not receiving alerts. Any help is appreciated.

Re: Wireless Arlo Pro will not record/detect motion

Clbears — Sat, 18 Aug 2018 04:31:45 GMT

We are having the same problem...

i have reset our system, still nothing

at a loss at what to do now

Re: Wireless Arlo Pro will not record/detect motion

jguerdat — Sat, 18 Aug 2018 13:06:23 GMT

Have you checked your active mode? Are the running men for each camera black or gray? Have you tried a base restart?

Re: Wireless Arlo Pro will not record/detect motion

Clbears — Sat, 18 Aug 2018 18:06:57 GMT

The running man is grey

i have reset the system

not sure how to check active mode?

Re: Wireless Arlo Pro will not record/detect motion

Jillykins945 — Sat, 18 Aug 2018 20:11:19 GMT

My running man is black. Not sure about “ active mode”? Would you clarify? Thanks!

Re: Wireless Arlo Pro will not record/detect motion

jguerdat — Sun, 19 Aug 2018 00:45:29 GMT

Read the FAQs here about modes and rules. Basically, use the Mode tab, select your base and see what mode is selected. Make changes as needed.

Re: Wireless Arlo Pro will not record/detect motion

Jillykins945 — Sun, 19 Aug 2018 03:10:48 GMT

Will do. Thank you.