Extend cloud storage beyond 7 days

CoreyCh — Wed, 15 Aug 2018 10:45:34 GMT

I have an Arlo Pro and cloud storage is deleted on a 7 day rolling basis. I'm not anywhere close to the total storage limit, but I have a lot of 2 minute video clips that I need to use and share with others and the deletion makes it difficult to access and share video. My expectation was that the storage would overwrite oldest video after my storage limit was reached, and not that the few videos I had would be expunged after 7 days. Can Arlo please change this setting to overwrite video only after storage limits have been reached, or at least extend the limit beyond 7 days to something like one month? I see this issue has been raised by other users in the past but I don't see a solution.

Re: Extend cloud storage beyond 7 days

pc2k17 — Wed, 15 Aug 2018 11:58:55 GMT

If you plug a USB drive into the base videos are recorded to the drive until it's full, then it overwrites the oldest first. At any time you can remove the usb drive from the arlo base and plug it into your computer to save or share videos.

You can also download any recorded video you want and save it forever thru the app or the website.

Also this may help you:

https://www.arlo.com/en-us/landing/arlosmart/

topic Re: Extend cloud storage beyond 7 days in Arlo Pro

Extend cloud storage beyond 7 days

Re: Extend cloud storage beyond 7 days