https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1622670#M42101 <P>arrrrrghhhh, spoke to soon. the camera swapped to the new base station shows up when i log in to the original account via web, but is shown as off-line when i log in via the app. frustrating.&nbsp;</P> Sun, 12 Aug 2018 21:49:02 GMT Ciego 2018-08-12T21:49:02Z https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1622596#M42094 <P>long story short, i had to buy another base because subscription plans aren't offered in my country (thanks for not telling until i already purchase more than 5&nbsp;cameras, but thats another story). anyway, i want to move cameras from one base to the next. They remove easily from the original base, and sync easily with the new base, after which i can see&nbsp;the cameras via the web interface on the new account. but when I grant access to my original account&nbsp;and open in the app, the cameras still show up as off line to the original base station with their former names.&nbsp; Removed again and readdedd, i still see them,&nbsp;renamed and visible in the new account, and they are shared to the original account, but they don't show up in the original account app under shared devices. any clues?&nbsp;</P> Sun, 12 Aug 2018 18:46:59 GMT https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1622596#M42094 Ciego 2018-08-12T18:46:59Z https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1622669#M42100 <P>Disregard the question. sorry. i forced a motion detection on the camera in question and now the app recognized the camera from the shared account. Don't know why or how, but working now.&nbsp;</P> Sun, 12 Aug 2018 21:44:16 GMT https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1622669#M42100 Ciego 2018-08-12T21:44:16Z https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1622670#M42101 <P>arrrrrghhhh, spoke to soon. the camera swapped to the new base station shows up when i log in to the original account via web, but is shown as off-line when i log in via the app. frustrating.&nbsp;</P> Sun, 12 Aug 2018 21:49:02 GMT https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1622670#M42101 Ciego 2018-08-12T21:49:02Z https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1626518#M42446 <P>well, this might have resolved itself. all cameras still shown as on line when logging in via a web page, but when i log in to the app via the celular, half of the time i can see all the cameras and half of the time it shows the camera that&nbsp; i swapped bases as off line. it might be my imagination, but i think the on-line frequency is improving.&nbsp;maybe one of these days it will always show up as on-line.</P> Sat, 18 Aug 2018 23:23:29 GMT https://community.arlo.com/t5/Arlo-Pro/problems-unsyncing-camera-for-use-on-another-base-station/m-p/1626518#M42446 Ciego 2018-08-18T23:23:29Z