topic Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras in Arlo Pro

Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

chuck159 — Sun, 01 Jan 2017 23:02:31 GMT

I can activate or deactivate cameras on my pc but not on my Android....it just keeps searching when I go to mode. I had to replace my system today because my other new system had a defective camera. Maybe my Android is searching for my OTHER system. any help?

Re: Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

Johnny290 — Mon, 02 Jan 2017 00:27:57 GMT

I do have a problem with my Samsung Galaxy S7 Edge ever since they updated the app about a week ago it's no better it's worse.

Re: Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

Johnny290 — Mon, 02 Jan 2017 00:29:14 GMT

It does work for me but it's much slower then it was before they updated the app they made it worse

Re: Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

Streak2 — Mon, 02 Jan 2017 03:31:29 GMT

Other than a little application lag, I am having no problems on my S7 Edge.

When you login to the Arlo app. does it say getting status and then show you your camera with the green llve arrow in the middle of each camera image?

Re: Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

Johnny290 — Mon, 02 Jan 2017 14:14:41 GMT

Yes it does. It's the mode that hangs sometimes and says getting status and then hangs there. This did not happen before the update

Re: Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

chuck159 — Mon, 02 Jan 2017 14:19:58 GMT

I found the problem it was human error when I go to mode armed and make changes to the cameras after I do the record time I need to go up and hit save after every change. It's working fine now

Re: Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

Johnny290 — Mon, 02 Jan 2017 14:21:26 GMT

Yes I do that too

Re: Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

chuck159 — Mon, 02 Jan 2017 14:40:54 GMT

I was having this problem when I was away from my Wi-Fi . when I got home and connected to my Wi-Fi everything was working fine. I think I need to go to a location without Wi-Fi and try it. I would hate to be at a location without Wi-Fi and not be able 2 work my cameras

Re: Can't go to 'mode' on my Android samsung 7edge to arm or disarm cameras

Johnny290 — Mon, 02 Jan 2017 14:54:28 GMT

Good thinking