https://community.arlo.com/t5/Arlo-Pro/Camera-will-not-turn-on-the-external-power-supply/m-p/1615165#M41342 <P>I installed a camera and the Wasserstein outdoor power supply.&nbsp; The signal strength display shows only 1 dot but the picture is good and reponds to the commands but will not turn on the external power supply.&nbsp; Is this because I left the battery in the camera?&nbsp; When brought closer to the ARLO hub the power supply is recognized and the camera works properly.&nbsp; Should I get an additional WiFi extender?</P> Tue, 31 Jul 2018 16:22:29 GMT rrbd 2018-07-31T16:22:29Z https://community.arlo.com/t5/Arlo-Pro/Camera-will-not-turn-on-the-external-power-supply/m-p/1615165#M41342 <P>I installed a camera and the Wasserstein outdoor power supply.&nbsp; The signal strength display shows only 1 dot but the picture is good and reponds to the commands but will not turn on the external power supply.&nbsp; Is this because I left the battery in the camera?&nbsp; When brought closer to the ARLO hub the power supply is recognized and the camera works properly.&nbsp; Should I get an additional WiFi extender?</P> Tue, 31 Jul 2018 16:22:29 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-will-not-turn-on-the-external-power-supply/m-p/1615165#M41342 rrbd 2018-07-31T16:22:29Z https://community.arlo.com/t5/Arlo-Pro/Camera-will-not-turn-on-the-external-power-supply/m-p/1615865#M41356 <P>rrbd,</P> <P>&nbsp;</P> <P>We don't recommend you use any third-party accessories with your Arlo cameras. For outdoor user, we recommend using the <A href="https://www.arlo.com/en-us/products/arlo-pro/power-adapter.aspx#VMA4900" target="_blank">VMA4900 outdoor power adapter</A>, designed for use with compatible Arlo cameras.</P> <P>&nbsp;</P> <P>JamesC</P> Tue, 31 Jul 2018 21:37:10 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-will-not-turn-on-the-external-power-supply/m-p/1615865#M41356 JamesC 2018-07-31T21:37:10Z