topic Audio Lag on Two-communication in Arlo Pro

Audio Lag on Two-communication

jmsmith23 — Mon, 23 Jul 2018 23:37:06 GMT

So I have seen a lot of posts about the audio lag on the arlo cameras and I expierience this as well. Is there a solution to fix the problem or is the system just stuck the way it is. I love Netgear products and I am mostly satisfied with the Arlo Pro system minus the audio lag. Any solutions?

Re: Audio Lag on Two-communication

JamesC — Wed, 25 Jul 2018 22:13:35 GMT

jmsmith23,

Can you give a little more detail on what you're experiencing? Video/audio delays can sometimes occur due to poor signal (range or interference), poor internet stability on the client device (mobile app/PC) etc. More detail about the conditions you're in could help us better understand why you're experiencing an issue.

JamesC

Re: Audio Lag on Two-communication

jmsmith23 — Wed, 25 Jul 2018 23:24:59 GMT

Well all of my cameras have 2 to 3 bars of WiFi. I have set the QoS of my router to give the Arlo system the highest priority and I do not run a lot of devices. Internet is stable and the lag is constant regardless of if I am on the mobile app or the online website with my MacBook Pro. The lag has reduced to 6-10 seconds for audio and 2-3 seconds for video since adjusting my QoS. The video is acceptable but the audio lag is what I am concerned about.