2 of my 4 Arlo Pro Cameras constantly go offline!

egondu — Mon, 09 Jul 2018 16:12:38 GMT

2 of my 4 Arlo Pro cameras have gone offline, I've charged them, but then after a couple of days they go offline again. This has happened three times now, what do I do? What is wrong with them, can anyone give me some advice?

Re: 2 of my 4 Arlo Pro Cameras constantly go offline!

brh — Mon, 09 Jul 2018 16:52:46 GMT

@egondu

First off, what are the signal strengths reading on these 2 cameras in the app?

This is usually caused by one of two things:

1) Degraded signal strength caused by obstacles, (walls, glass, metal, bricks, stucco, mirrors, etc.), in the path from the base station and the cameras,

2) Interference from other devices, (either in your home or from your neighbors).

There are ways to get around this such as moving the cameras closer to the base, moving the base to a more centralized location and in more extreme cases, purchasing a wifi range extender, (or mesh network router system), and a second base station.

Brian

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2 of my 4 Arlo Pro Cameras constantly go offline!

Re: 2 of my 4 Arlo Pro Cameras constantly go offline!