topic Re: Arlo Pro camera keeps losing connection in Arlo Pro

Arlo Pro camera keeps losing connection

jimmyz316 — Tue, 03 Jul 2018 16:37:04 GMT

My Arlo camera keeps losing connection. I have to replace batteries to get it to connect and then it loses conection again within the week. Someone please help.

Re: Arlo Pro camera keeps losing connection

Hula_Rock — Tue, 03 Jul 2018 19:14:00 GMT

- How far is it from your base and what is the signal level you see?

If the Pro is constanly trying to find your base because of poor signal it could drian the battery somewaht quicker. If you can afford this test: Remove the Pro from its current location and place it next to the base to see if you get the same battery drain. If you do I would open up a case with netgear support.

Re: Arlo Pro camera keeps losing connection

jimmyz316 — Wed, 04 Jul 2018 14:13:44 GMT

It is not the Pro it is the standard Arlo camera. It is only 15 ft from the base and has worked great for 1.5 years. It will only flash Blue one time. I cannot get it to sync to the base unless I put 4 new batteries in it. They last about a week at most while my other cameras last 3-4 months. I have taken it off my devices and tried to put it back on but it will not sync. I don not want to keep placing new batteries in every week. That is way to expensive.