topic Re: Base Station on iPhone in Arlo Pro

Alarm siren button missing

28mark — Thu, 15 Mar 2018 17:28:46 GMT

Where is the alarm siren Button on the iPhone apple app? It's no longer there.

Re: Alarm siren button missing

jguerdat — Thu, 15 Mar 2018 17:30:06 GMT

Apparently it's a gray line at the top.

Re: Alarm siren button missing

brh — Thu, 15 Mar 2018 17:31:40 GMT

@28mark

The siren has been moved to the top of the devices page in the ios app. Just under the Arlo logo, you will see a thin gray or green horizontal line. Touch that line and swipe downwards and the Alarm button will appear. In the PC IDE there is a blue Bell icon on the top right of the page.

Brian

Re: Alarm siren button missing

johnlib — Thu, 15 Mar 2018 18:17:55 GMT

Under the Devices tab at the top is a little arrow. swipe it down and Alarm is there

Re: Alarm siren button missing

JEEP2001 — Fri, 16 Mar 2018 01:20:57 GMT

Why move it and not tell anybody?

Re: Alarm siren button missing

pc2k17 — Fri, 16 Mar 2018 03:11:00 GMT

@JEEP2001wrote:
Why move it and not tell anybody?

For android they did tell everyone. In the google play store when you look at the arlo app in the store there is a "what's new" section. It states right in there that the button was moved to the top. I assume the apple store has a similar section to tell you what's changed in the app.

This is why I tell people to turn off auto-update of your apps, just leave notification on only. Then when you're notified of an app update, you can read what has changed before you update. Or if you must keep auto-update on, when the app updates itself go into the store and see what's new.

Note: for android the button was moved in the previous version and the what's new section showed that. Now that the android app was updated again last night, it now shows what's new in the newer version so the button move note is now gone.

Re: Alarm siren button missing

jstar1 — Tue, 20 Mar 2018 20:50:43 GMT

Appreciate the Siren Location button help! Can you tell me how to adjust the siren volume? Can't find the place in the app. that facilitates that action.

Re: Alarm siren button missing

JamesC — Tue, 20 Mar 2018 21:20:23 GMT

jstar1,

Siren loudness can be found by editing your existing mode/rules or by creating a custom mode. For more information, take a look here: How do I create a rule that includes a siren trigger?

JamesC

Manual alarm

Nedder — Fri, 27 Apr 2018 14:05:00 GMT

On my Arlo app there used to be a icon saying alarm on it, I could set my alarm on or off on the arlo unit in my house by pushing this icon on the app. Now the alarm app has disappeared on the app., does anyone know how to reinstall this alarm icon on the app ? Thanks.

Re: Manual alarm

TomMac — Fri, 27 Apr 2018 14:08:42 GMT

If you mean IOS... it's the small center bar on the live view screen...a pull down

on android, it's a small tab in center

Base Station on iPhone

nflyer — Mon, 25 Jun 2018 14:31:34 GMT

Had to factory reset my base station (with Alarm). It disappeard from my device list on my computer / i-devices. I can activate the alarm from my desktop (have to go to computer, awaken, go to my Arlo account, press the blue alarm button on top left of screen, answer the question "are you sure...?" In case of an emergency, I or my family would be robbed (or worse) by the time we did all that.

There used to be an alarm activation that appeard on our phones. Need to set off alarm, awaken phone, open app, press button, BOOM! Alarm is going off. That has since disappeard.

I've attemtped to "ADD DEVICE" six times now and, while the alarm base station is active with a camera synced, it appears no where in my device list. Is this a change or have I read the directions wrong six times?

Getting fed up with all theses ARLO glitches and gotchas.

Thanks in advance.

Re: Base Station on iPhone

TomMac — Mon, 25 Jun 2018 15:32:56 GMT

On iOS phones/devices are you sure it's not there.. it was moved a little while back to a mini pull down bar in center top of screen ( Live View, IIRC )

Re: Base Station on iPhone

nflyer — Mon, 25 Jun 2018 20:33:02 GMT

Well, what do ya know! Yes, it's there. First I had heard of it. You'd think an update like that might warrant an effort at direct communication rather than hoping to catch it in the fine print.

Much appreciated!

Re: Base Station on iPhone

pc2k17 — Tue, 26 Jun 2018 18:28:31 GMT

Just FYI -- when the version of the app came out that had moved the alarm button, the "What's New" section in the google play store and apple store explained that the button was moved. Instead of auto-updating your apps, turn that off and update manually. Manually updating your apps allows you to read what's changed in the apps before you update.

Re: Base Station on iPhone

28mark — Tue, 26 Jun 2018 18:40:21 GMT

thank you for the info, how do I remove auto update? Couldn't find it

Re: Base Station on iPhone

pc2k17 — Tue, 26 Jun 2018 18:47:54 GMT

On android........open google play store > tap the 3 lines in upper left to show the menu > settings > auto-update apps > choose do not auto update.

I'm not sure on iPhone, but probably a similar setting in the apple store.

Re: Base Station on iPhone

28mark — Tue, 26 Jun 2018 19:23:26 GMT

thanks, I have an iphone, so still can't figure it out if anyone else knows how.

I don't have google play either

Re: Base Station on iPhone

pc2k17 — Tue, 26 Jun 2018 19:27:06 GMT

I just looked on my buddies iPhone. Try settings > iTunes and App Store > toogle off app updates.

Re: Base Station on iPhone

28mark — Thu, 28 Jun 2018 16:24:42 GMT

thank you