topic Re: Can Arlo Pro access in China (VMB4000r3) in Arlo Pro

Can Arlo Pro access in China (VMB4000r3)

Arlotime18 — Thu, 12 Apr 2018 19:51:40 GMT

Hello,

I've setup three Arlo Pro cameras in the US. I will travel to China next month, and wondering if I can access my Arlo Pro camera recordings or live streaming there? If yes, is there additional setup is require to gain access such as vpn on mobile device or on my laptop. I read some online posting that Arlo Pro online access might be blocked in China. My model number is Arlo Pro hardware# WMB4000r3 and firmware 1.9.8.0_16666 Please advised. Thank you in advanced for your help!

Re: Can Arlo Pro access in China (VMB4000r3)

jguerdat — Thu, 12 Apr 2018 21:30:35 GMT

Any location that has Internet access to https://arlo.netgear.com will work. Others have suggested that China may block this for some reason but that may have changed over time. Unless someone can verify this, you'd have to just try it yourself.

Re: Can Arlo Pro access in China (VMB4000r3)

Swordfish8 — Sat, 28 Apr 2018 13:41:39 GMT

No, inaccessible. My wife is in China now and all cameras are offline even with a good WiFi connection.

Re: Can Arlo Pro access in China (VMB4000r3)

Maverick2018 — Fri, 22 Jun 2018 09:32:48 GMT

Real-time viewing is not accessible. Error message saying the basestation is offline. You can still access the recorded version. And if you set up your account with Outlook email address, you will still receive email alerts.