https://community.arlo.com/t5/Arlo-Pro/Syncing-trouble/m-p/1196916#M3935 <P>Ok, test the camera WITHOUT the battery... use the adapter and plug it into the camera and try and sync.</P> <P>Quickly ( don't hold ) the base sync button then a couple secs after push quickly the camera's sync button.</P> <P>&nbsp;</P> <P>If it syncs with only the adapter, then put in the battery and attempt a sync again and see if you can get the battery reading from settings.</P> <P>&nbsp;</P> <P>If you have two cameras, also try and swap the batteries</P> Wed, 28 Dec 2016 19:46:31 GMT TomMac 2016-12-28T19:46:31Z https://community.arlo.com/t5/Arlo-Pro/Syncing-trouble/m-p/1196887#M3930 When I press and hold the sync button on the camera, nothing happens. No lights at all. The paper says it comes fully charged, but I have tried charging it and still nothing. Wed, 28 Dec 2016 19:11:53 GMT https://community.arlo.com/t5/Arlo-Pro/Syncing-trouble/m-p/1196887#M3930 Paulyta 2016-12-28T19:11:53Z https://community.arlo.com/t5/Arlo-Pro/Syncing-trouble/m-p/1196916#M3935 <P>Ok, test the camera WITHOUT the battery... use the adapter and plug it into the camera and try and sync.</P> <P>Quickly ( don't hold ) the base sync button then a couple secs after push quickly the camera's sync button.</P> <P>&nbsp;</P> <P>If it syncs with only the adapter, then put in the battery and attempt a sync again and see if you can get the battery reading from settings.</P> <P>&nbsp;</P> <P>If you have two cameras, also try and swap the batteries</P> Wed, 28 Dec 2016 19:46:31 GMT https://community.arlo.com/t5/Arlo-Pro/Syncing-trouble/m-p/1196916#M3935 TomMac 2016-12-28T19:46:31Z